FAQs
Here are some commonly asked questions:
1
What is the cancellation policy?
If you must cancel a session, we require 24 hours notice. To cancel or reschedule your session, please notify us by phone or email 24 business hours in advance; otherwise, you will be charged your regular fee for the missed session.
2
Does OHIP cover this service?
Unfortunately, psychotherapy fees are not covered under OHIP, however many health insurance plans do cover the costs of therapy services with a registered psychotherapist. It is recommended to check with your insurance provider for additional information on the details of coverage options.
3
Can I claim this service as a medical expense tax credit?
Registered Psychotherapists are authorized medical practitioners in Ontario as recognized by Canada Revenue Agency (CRA) and these services are deductible under your medical expenses for your annual tax return. To learn more about this option, search CRA: Authorized Medical Practitioners in your preferred search engine.
4
What to expect in the first session?
Starting therapy can feel a bit nerve-racking, but understanding what to expect may ease initial anxiety. Your first session typically begins with the therapist introducing themselves, sharing their qualifications, and outlining their role, giving you a chance to ask questions and assess fit. They will review consent forms, explaining the nature of treatment, potential risks, benefits, confidentiality limits, and alternative options. An initial assessment follows, where the therapist gathers information about your history, concerns, expectations, and past therapy experiences to understand your needs. The session concludes with a wrap-up to reflect on your experience, address any feedback, and answer questions.
5
What to know about walk n talk therapy?
Initial Session
 A virtual session is required before your first Walk and Talk therapy session to review consent forms, assess suitability, and discuss confidentiality. You can switch between virtual and Walk and Talk sessions based on your needs. Fee 
The cost is $155 per session, the same as virtual therapy. Note that some locations may require parking fees (e.g., Tiffin Centre, waterfront trails). Confidentiality 
Your privacy is a priority. Walk and Talk therapy involves unique confidentiality risks, which we’ll address in the initial virtual session. Together, we’ll create a plan for handling scenarios like encountering acquaintances or discussing sensitive topics. Virtual sessions are available for topics you’d prefer not to discuss during Walk and Talk sessions. What to Bring
 Wear comfortable walking attire and consider bringing: * Water bottle * Hat * Sunglasses * Sunscreen * Bug spray Inclement Weather
 If bad weather is expected, I’ll contact you to reschedule or switch to a virtual session. During unexpected weather, we can decide whether to continue, find shelter, or end early.
6
How can therapy help me?
Therapy offers many benefits by fostering positive changes in thinking, feelings, behaviors, and social functioning. People often seek therapy to address challenges impacting daily life, relationships, or overall well-being. Therapists collaborate with clients to understand their concerns, provide support, and develop coping strategies to manage current and future challenges effectively. Some potential benefits of therapy may include: -Improved self-awareness and -Sense of well-being -Self-acceptance and self-compassion -Enhanced self esteem and body image -Ability to process emotions and feelings -More fulfilling relationships -Development of new coping skills and strategies -Positive behavioural changes -Improved overall mood
Have additional questions?
Get in touch to learn more.